Privacy Policy

Information collection and use

Kids

WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with Information to enter into possible cooperation, to protect your rights, or to fulfill our legitimate business interests.

‍If you are located in the EU or UK, this section applies to you.

‍The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

• Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing requested information prior to entering into a contract with you.
• Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate interests and those interests do not outweigh your interests and fundamental rights and freedoms.
• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

‍If you are located in Canada, this section applies to you.

‍We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way;
• For investigations and fraud detection and prevention etc.

SHARING of Your Personal Data

Erbis Hands may share each of the categories of personal data we collect with the following types of entities for the purposes described:

• Service providers processing personal data (including the personal data noted in the <b>"What Information We Collect"</b> section) on Erbis Hands’es behalf, for example, to process payments, manage our data, distribute emails, research and analysis, advertising, analytics, manage brand as well as administering certain features, including on our website.
• Other third parties to the extent necessary to: (i) comply with a government request, a court order or applicable law; (ii) prevent illegal uses of our website or violations of our policies; (iii) defend ourselves against third party claims; and (iv) assist in fraud prevention or investigation.
• To any other third party to whom you have provided your consent.

We may also transfer personal data we have about you in the event of a reorganization, spin-off, dissolution or liquidation.

We do not sell your personal data.

International privacy practices

Our Web site is primarily operated and managed on servers located and operated within the Republic of Ireland and the USA. You may be sending your Personal Data outside of the country where you reside or are. Accordingly, if you reside or are located outside of the EU, your personal data may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your personal data.

We are committed to protecting the privacy and confidentiality of personal data when it is transferred. If you reside or are located within the EEA, United Kingdom, Switzerland, or other regions that offer similar protections, and such transfers occur, we take appropriate steps to provide the same level of protection for the processing carried out in any such countries as you would have within the EEA or other regions to the extent feasible under applicable law.

European Commission's Standard Contractual Clauses:

We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EA or UK in accordance with European data protection laws and regulations.

Protection and management of your personal data

Encryption & Security

We use various technical, administrative, and organizational security measures, including encryption tools in certain circumstances, to maintain the safety of your personal data.

Despite our efforts, no website, mobile application, database, or system is completely secure or “hacker-proof.” You can help keep your data safe by taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

Retention of your personal data

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless otherwise required or permitted by law.

Managing your personal data

You may have the right to request: (I) access to your personal data; (II) an electronic copy of your personal data; (III) correction of your personal data if it is incomplete or inaccurate; or (IV) deletion or restriction of your personal data in certain circumstances as provided by applicable law.

In some regions (such as EEA and UK) you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure, and to restrict the processing of your personal information. To make such a request, please contact us via the website contact form.

If you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact form.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct promotional purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

f you are under 18 years of age, reside in California, and have a registered account with our website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

CCPA Privacy Notice

The California Code of Regulations defines a "resident" as:

• every individual who is in the State of California for other than a temporary or transitory purpose and
• every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose;

The California Code of Regulations defines a "resident" as:

All other individuals are defined as „non-residents”.

If you have a request regarding your personal data that cannot be fulfilled from your account settings, please contact us. Contact details, a link to the webform for these requests can be found in the “Questions, Complaints and Feedback” section below. We will verify your request either through a message sent to the email address associated with your account (so you must have access to this email account) or by asking you to provide information matching what we have for you within our systems. You or your authorized agent may request to exercise your rights. Before we can act on a request from your authorized agent, we may require verification of your identity and proof from the authorized agent that they can act on your behalf.

• Managing your notifications: If you have Erbis Hands account, you can opt-out of receiving Erbis Hands’es marketing communications by modifying the preferences in your account settings. Alternatively, you can opt-out by following the opt out or unsubscribe instructions in the message or by contacting us. Contact details are in the “Questions, Feedback and Metrics” section below.

How Erbis responds to user data management

We will not discriminate against you for the exercise of these rights. If you request to delete your account or personal data, you can create a new account and provide us with your personal data one more time on our website at any time.

If you have a request regarding your personal data that cannot be fulfilled from your account settings, please contact us. Contact details and a link to the web form for these requests can be found in the “Questions, Complaints, and Feedback” section below. We will verify your request through a message sent to the email address associated with your account (so you must have access to this email account) or by asking you to provide information matching what we have for you within our systems. You or your authorized agent may request to exercise your rights.

Before we can act on a request from your authorized agent, we may require verification of your identity and proof from the authorized agent that they can act on your behalf.

Managing your notifications

If you have an Erbis account, you can opt out of receiving Erbis’es marketing communications by modifying the preferences in your account settings. Alternatively, you can opt out by following the opt out or unsubscribe instructions in the message or by contacting us. Contact details are in the “Questions, Feedback, and Metrics” section below.

Secure payment card transaction processing

We do not store complete payment card information on any of our systems. This practice helps us keep your information safe. Billing statements reflect a charge to Erbis.

Communications

By providing your contact information, you agree to receive certain electronic communications from us. You agree that any notice, agreement, disclosure, or other communication we send you electronically will satisfy any legal notice requirements, including that such communications be in writing.

All calls, emails, and other communications between you and Erbis may be recorded. By providing us with your email, phone number, and other personal data or subscribing via our subscription form on our website, you give your consent that we may send you marketing offers, advertisements, and other messages and notifications regarding our products and services.

You may withdraw this consent at any time at the risk of not being able to fully benefit from our services.

COOKIES and Pixel Tags

Erbis collects information, which may include personal data when you use our website. We use a variety of methods, such as cookies and pixel tags to collect this information, which may include your (I) IP address; (II) unique cookie identifier, cookie information, and information on whether your device has software to access certain features; (III) unique device identifier and device type; (IV) domain, browser type and language, (V) operating system and system settings; (VI) country and time zone; (VII) previously visited websites; (VIII) information about your interaction with our website such as click behavior and indicated preferences; and (IX) access times and referring URLs.

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our website. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are frequent visitors.

Your browser can help you manage cookies. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings on each browser and device that you use. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to many features that make our website more efficient, and some of our services will not function properly.

• Functional. These cookies are required for basic website functionality and are, therefore, always enabled. These include cookies that allow you to be remembered as you explore our website within a single session or, if you request, from session to session. They help make, for example, assist in security issues and conforming to regulations.
• Performance. These cookies allow us to improve our website's functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember the website preferences you have selected. Refusing these cookies may result in poorly-tailored recommendations and slow website performance.
• Social media and Advertising. Social media cookies offer the possibility to connect you to your social networks and share content from our website through social media. Advertising cookies collect information to help better tailor advertising to your interests. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, LinkedIn, or other social networks and/or not allowing you to share content on social media.

Facebook Ads conversion tracking (Facebook pixel)

Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Meta Platforms, Inc. that connects data from the Facebook advertising network with actions performed on this application. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram, and Audience Network. Personal Data collected: Cookies, Usage Data.

Google Ads conversion tracking (Google Inc.)

Google Ads conversion tracking is an analytics service provided by Google LLC or by Google Ireland Limited, depending on the location this application is accessed from, that connects data from the Google Ads advertising network with actions performed on this application. Personal

Data collected: Cookies, Usage Data

Display Advertising extension for Google Analytics (Google Inc.)

Google Analytics on this application might use Google's Interest-based advertising, 3rd-party audience data, and information from the DoubleClick Cookie to extend analytics with demographics, interests, and ad interaction data.

Personal Data collected: Cookies, Usage Data

Receiving information from Erbis

Email

When you send us a request on our website, we will send you an email confirming the request received.

You will receive these emails, otherwise known as transactional emails, regardless of whether or not you choose to sign up for our email subscription. Please note that your receipt of our transactional emails does not automatically enroll you in our email subscription program. We periodically send emails to our email subscribers to help keep you informed of our new services, features, and/or special promotions. We only send emails to visitors who subscribe to our email subscription on our website.

In every email that we distribute, we include instructions on how to unsubscribe from our email subscriber list.

By providing us with your email, phone number, and other personal data or subscribing via our subscription form on our website, you give your consent that we may send you marketing offers, advertisements, and other messages and notifications regarding our services. You may opt out of these or future emails at any time by clicking the "unsubscribe" link in the footer of such emails.

Phone number

By entering your phone number, subscribing via our subscription form or a keyword, and checking the appropriate check box, you give your consent that we may send you text notifications and text marketing offers.

Text marketing messages will not exceed 3 per month. You acknowledge that consent is not a condition for any order. If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be accounted as a reasonable means of opting out.

Message and data rates may apply. For any questions, please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out, please follow the procedures above.

Online policy for individuals under 18 years of age

This site is not directed to children under the age of 18, and no information should be submitted through the website by individuals under this age without parent or guardian permission.

Changes to our Privacy Policy

By using our website, you consent to the collection and use of this information by Erbis Hands.

It also should be noted that applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our website. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices.

Questions, complaints, and feedback

We welcome questions, comments, and concerns about our privacy policy and privacy practices.

If you wish to provide feedback or if you have questions or concerns, or wish to exercise your rights related to your personal data, please send us an email at info@erbishands.org.

You may also contact us at: 49005, Ukraine, city of Dnipro, Architect Oleg Petrov street, building 24, office 28, Charitable organization „Charitable foundation „Erbis Hands””, e-mail contact info@erbishands.org. If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner.